Refund Requests: Generally, no refunds are available unless a member qualifies for a refund under any guarantee program we may have in effect. If you believe you qualify for a refund under a guarantee we are offering, you may contact customer support by sending your request to the email-address listed under "Contact Us" above and include your listing number, and your reason for dissatisfaction. We will then determine, in accordance with the applicable guarantee program, whether any refund is due.
Refund Requests for Listings Not Completed: In the event you purchase a subscription for a listing but do not complete the creation of the listing or the listing does not get posted after purchase for any other reason, refund requests will be considered only during the first one
1 months following the purchase date. If within such one
2 month period you do not complete the creation of your listing as we may require to display such listing on the Website
(i) you shall not be entitled to any refund and
(ii) your subscription will expire no more than 15 months from the purchase date of the subscription regardless of the listing posting date.